Last Updated: December 28, 2025
Thank you for choosing EStore Monkey. We are committed to delivering your products in a timely and professional manner. Since we source our products globally to provide you with the best prices and unique designs, our shipping processes are optimized for international logistics.
Shipping Coverage
We offer international shipping to most countries, including North America, Europe, Oceania, and parts of Asia. Please note that shipping availability may vary depending on the destination and local postal regulations.
Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons or high-demand periods, processing may take up to 5 business days.
- You will receive a notification email once your order has been dispatched.
Shipping Timelines
As we utilize a global fulfillment model to keep our prices competitive, shipping times vary based on your location:
- USA & Canada: 7–15 business days.
- UK & Europe: 7–12 business days.
- Australia & New Zealand: 8–15 business days.
- Other International Destinations: 12–20 business days. Note: These are estimated timelines and do not include potential customs clearance delays in your country.
Shipping Rates
- Standard Shipping: Calculated at checkout based on the weight and destination.
- Free Shipping: We offer Free Worldwide Shipping on orders over $[Insert Amount, e.g., $50].
- Shipping charges for your order will be calculated and displayed at checkout before you finalize your payment.
Tracking Your Order
Once your order is shipped, you will receive a Shipping Confirmation Email containing your tracking number and a link to our tracking portal.
- Tracking information may take 2-5 days to update in the system after the shipping label is created.
- You can track your package directly on our website via the “Track Your Order” page.
Customs, Duties, and Taxes
EStore Monkey is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer.
- Please contact your local customs office for detailed information regarding your country’s import policies.
Delivery Issues & Lost Packages
- Incorrect Address: We are not responsible if a package is undeliverable due to missing or incorrect destination information provided by the customer.
- Lost Packages: If your tracking information states that your package was delivered but you haven’t received it, please contact the local courier service first. If the issue remains unresolved after 10 days of the “Delivered” status, contact us at estoremonkey@gmail.com.
Multiple Items in One Order
To ensure you get your items as fast as possible, orders with multiple products may be shipped in separate packages from different fulfillment centers. You will receive separate tracking numbers for each shipment.
